FAQ

We advice users to deposit minimum of $1K into there trading account. This funding amount complies with our risk management settings to give everyone a reliable and sustainable experience.

Usually, your payments should be confirmed almost immediately after making payment. Nevertheless, sometimes, due to heavy traffic on our website, our users experience a rather slow payment confirmation time. If your payment is yet to be confirmed after 6 hours, kindly contact our live chat for your complaint.

When your account comments “partially paid”, this means that you have paid less than the amount generated on the invoice, or you sent the actual amount without considering the transaction fees. To resolve this issue, balance up your payment and open a ticket through customer support providing us with the invoice ID of both the initial payment and the balance made.

To withdraw your bonus, follow these steps:

• Navigate to bonuses page
• Beside ranking bonus, Click on withdraw
• Input your USDT Trc-20 wallet address and send

To withdraw your bonus, follow these steps

• Navigate to bonuses page
• Beside ranking bonus, Click on withdraw
• Input your USDT Trc-20 wallet address and send

Here's a tip:
Your USDT Trc-20 wallet address is added at each withdrawal

You can be an affililate by introducing TradeformeFX to potential inverstors and ensuring that they use your referral link to register so that you can have them as your downlines or ask your referrals to type in your referral code at the point of registering. This method, however, is case-sensitive and if a mistake is made, you lose your downline, hence, we encourage affililate to make use of their referral links

The ranking system is to further appreciate affililates for job well done. When an afflilate has at least 10 downlines, you make our "Silver rank" in the affililate market and you are automatically awarded $100 which you can claim and withdraw on the website. You can make as much as $300,000 by getting to the rank of TradeformeFX Director through at least 100,000 downlines.

Here at TradeformeFX, We appreciate team building, hence, the reason for an affiliate program. You earn a whopping 10% of your referrals activation fee at the point of your activation fee at the point of their registration with TradeformeFX and also 10% of their profit share at the end of each month that they pay profit share.

You can access your referral link as soon as you subscribe to TradeformeFX. After Subscription, the referral link would be displayed on your referral page, and you can choose to participate in the affililate program by sending the link to new users to register. Kindly ensure that your refferrals use your link to register so as to have them as your downlines.

Downline is the number of users that have registered with TradeformeFX using your referral code. You get 10 percent to their activatin fee as well as 10 percent of their monthly profit share for as long as they pay profit share. Once you become an affililate. You automatically have downlines

When your referrals do not show as your downline, It simply means that they did not register with your referral link.

Step 1: Firstly, download the installer for MT4 or MT5 on your computer or Phone
First, you will need to download the MT4 or MT5 trading platform to your personal computer and run the installation process to begin trading or download the app on your phone via Appstore for Iphone and Google Play store for Android
Step 2: Choose a broker
Learning how to get a broker for MT4 or MT5 can be a daunting task due to the number of choices out there. Make sure you do your research carefully and choose a broker Here at TradeformeFX FX, We support all brokers and if the broker you have chosen is not on our server list, contact our live chat and it will be added for you

• Select which currency you would like to deposit your funds with. We would advise you to use USDT Trc-20 for lower transaction fees
• Copy the wallet address provided and deposit your fund using your payment gateway of choice
• you account is now funded and ready to trade.

Simply put, a trading password is a specific password that enables you to participate in trading. An investor password on the other hand is a read-only password that allows you to give other parties, especially potential investors access to your account without the access of placing or tempering with your trade. The parties with the investor password can only monitor but not modify your account. The main purpose of the investor password is to allow traders to show their trading results to potential investors without fear that these investors make some trades. for example by accident.

• Navigate to the "Trade Setting" tab on your TradeformeFX dashboard
• Click on the "Add Account" button on the top-right corner of the screen
• Fill in the form that pops up with your trading account details.
• Click on the "Connect to AI" button.
• Your account will be connected automatically.

if your account status shows disconnected, this just means that at one point you provided us with the wrong credentials, Not to worry, however, we got you. To reconnect your account, all you have to do is to open a ticket regarding this via support or contact us through the live chat with the right credentials

When your account status shows none, this just simply means that you didn't select a broker server when connecting your account. All you have to do is to select a server as provided by your broker.

When your account status is connected, this means that your account has been successfully integrated into TradeformeFX AI and trades will commence at any moment.

If your account is not picking trades while it is connected. your account is either logged in with the investor password and not the trading password, or the account mayn have been disconnected without your notice. if the former is the case, all you have to do is to reconnect the account with your trader password. If your account has been disconnected, kindly contact support and open a ticket in this regard.

To delete your trading account, kindly open a ticket with your request.

In TradeformeFX, we do not partner with any broker and so we support all brokers. However, we usually counsel our users to go for brokers with a tight-spread account. In a case where you cannot find your broker on TradeformeFX, do contact our customer support or send us an email at info@tradeformefx.com

If you at any point experience error 1001, this is because you have an existing trading account with TradeformeFX, Otherwise, kindly contact our support using LiveChat.